Triveni is a poor woman. She lives in a slum in East Delhi. She holds an Antyodaya card issued by the government to the poorest of the poor. However, it isn’t easy to get ration from a ration shop. She didn’t receive any grains for the last six months. Whenever she would go to the shop, the shop would either be closed or the shopkeeper would say that there was no stock. In February 2003, Triveni filed an application under the Right to Information Act asking for the quantity of ration issued to her as per records and also copies of cash memos purported to have been issued to her. Before she could take any action, the shopkeeper came to her house and pleaded with her not to take any action and that he would mend his ways in future. Since then, Triveni is getting right amount of ration at the right price. – www.parivartan.com
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